Table of Contents
HOUSING
ACCESS
ACCESS Home Purchasing Specialist
Help with replacing a home that burned in the Almeda Fire. Income-based payment options available:
- https://accesshelps.org/homeownership/
- (541) 448-1394
- Email:
- 3630 Aviation Way, Medford OR 97504
- Hours M-Th 7:30am-6pm, Fri 8am-4:30pm
ACCESS Homeownership Specific Services
Homeownership training course to get you ready to purchase a home. Income-based payment options available. REQUIRED first step to find out which housing grants you are eligible for.
- http://accesshelps.org
- (541) 774-4305
- Email:
- 3630 Aviation Way, Medford OR 97504
- Hours M-Th 7:30am-6pm, Fri 8am-4:30pm
ACCESS Housing Navigation Services
Help with temporary housing or rental assistance. Income-based payment options available.
- www.accesshelps.org/firerelief
- (541) 414-0318
- Email:
- 3630 Aviation Way, Medford OR 97504
- Hours M-Th 7:30am-6pm, Fri 8am-4:30pm
DCM Hotline
Get connected with a DCM (Disaster Case Manager) to get help navigating recovery needs.
- 833-669-0554
- 24/7
Options for Helping Residents of Ashland (OHRA)
OHRA offers fire survivors use of free phone and help with document replacement: social security card, driver’s license, etc.
- www.helpingashland.org
- 541-631-2235 2350
- Ashland St. Ashland OR 97520
- Hours M-Fri 9am-2pm
Wildfire Support for Mobile Home Residents
Online fire recovery resources for manufactured & mobile housing residents & park owners
Energy Trust of Oregon
Oregon Energy Trust rebate for Heating & Air Conditioning, and Solar Systems for rebuilds
- www.energytrust.org
- (503) 374-1660
- Email:
211 Info
211 Info is a community-based nonprofit organization funded by state and municipal contracts, foundations, United Ways, donations and community partners in Oregon and Southwest Washington. 211info empowers Oregon and Southwest Washington communities by helping people identify, navigate and connect with the local resources they need.
HOUSING GRANTS
ODOE Energy Grant
Eligible projects include renewable energy generation systems like solar or wind, and energy storage systems, electric vehicle charging stations, or microgrid technologies paired with new or existing renewable energy systems. Eligible applicants are encouraged to partner with community groups, non-profits, private businesses, and others on potential projects.
- https://www.oregon.gov/energy/Incentives/Pages/CREP.aspx
- https://www.oregon.gov/energy/Incentives/Documents/2022-Oregon-Wildfire-Recovery-Programs.pdf
- Email:
Fire Hardening Grant
If your home or business was lost or damaged in a wildfire during 2020, you may be eligible to receive
more than $6,000 in grant money for fire hardening of your home or business. Local counties and the Department of Consumer and Business Services have created a fire hardening grant program to help people affected by the 2020 wildfires. The program will provide money directly to home and business owners who receive a grant to help pay for fire hardening of a home or business that was damaged or destroyed in the 2020 wildfires.
Down Payment Assistance Program
Homeownership training course to get you ready to purchase a home. Income-based payment options available. REQUIRED first step to find out which housing grants you are eligible for.
- http://accesshelps.org
- (541) 774-4305
- 3630 Aviation Way, Medford OR 97504
- Hours M-Th 7:30am-6pm, Fri 8am-4:30pm
IDA (Individual Development Account) Grants
Matching funds grant for small business, down payment assistance, or college tuition.
FOOD
Rogue Food Unites
Weekly no-cost Farmer’s Market, in Talent, Phoenix, Medford, and soon Eagle Point! Visit website for more information.
MENTAL HEALTH
Lines for Life
Lines for life offers crisis and peer hotlines as well as peer-led Zoom-based Affinity Groups (Virtual Wellness Groups). Call to get a referral to the best support for you!
- www.linesforlife.org
- 800-273-8255 24/7
Jackson County Mental Health Crisis Line
If you are having thoughts of hurting yourself or others, please call the 24/7 crisis line at 541-774-8201. This is a free service.
- 541-774-8201
- Hours 24/7 (online referral service)
Rogue Community Health
Rogue Community Health offers Behavioral Health services, along with a full complement of other Medical Care through personalized contact with their own Community Health Workers. Both OHP and private insurance are accepted, with an income-based sliding scale option also available.
- http://www.roguecommunityhealth.org/
- 541-773-3863
- 19 Myrtle St Medford
- Hours M-Fri 9am-5pm
La Clinica
La Clinica offers primary care, dental and behavioral health services to the community. Serving individuals under Oregon Health Plan, private insurance, and offering an income-based sliding scale option for those without insurance.
La Clinica offers integrated behavioral services to those engaged in their primary care and dental services, and also offers ongoing mental health services to youth ages 5 to 19 regardless of where they access primary care. In addition, they have Community Resource Specialists available to support patients and families in accessing resources when needed.
- www.laclinicahealth.org
- 541-535-6239
- Email:
- 931 Chevy Way Medford, OR 97504
- Hours: M-Fri 8am to 6:30pm for many of their primary care sites / 9am to 5pm for our school-based services.
- Please check their website for specific hours.
Options for Southern Oregon
Options provides mental health services, with bi-lingual/bi-cultural services also available. Individuals of all ages are accepted with OHP, private insurance, or an income-based sliding scale for those without insurance.
- http://www.optionsonline.org/
- 541-476-2373 (can use for all offices)
- 200 Beatty St, Medford
- Hours M-Fri 9am-5pm
Columbia Care Services
Columbia Care offers mental health services to individuals with OHP, private insurance, as well an income-based sliding scale.
- http://www.columbiacare.org/jacksoncareconnectmemberservices.html
- 541-200-2900
- 503 Airport Road Suite 101 Medford OR 97501
- Hours M-Fri 8am-5pm /
Intake hours 9:30am-2:30pm M-F
SOCIAL SUPPORT
Zone Captains Weekly Meetups
Weekly zoom meetups provide valuable social support and connect survivors to pipelines for recovery through peer networks. Connect with them on their website!
- www.zonecaptains.org
- (541) 450-9745
- Hours Tue 10AM-2PM, or by appointment
CITIZEN/EMERGENCY ALERTS
Everbridge Citizen Alerts
Online Service Everbridge is the free, county-wide citizen alert system for computer and smartphones, giving residents immediate notice of emergencies
PulsePoint
Online Service PulsePoint Respond is a 911-connected app that can immediately inform you of emergencies occurring in your community and can request your help when CPR is needed nearby. Municipalities offering Pulse Point engagement are Jackson County Fire District #5, Medford Fire & Ashland Fire & Rescue.
LEGAL AID
Center for Nonprofit Legal Services
Applicants needing free legal assistance should show up at the office in person.
- http://cnpls.org/
- 541-779-7291 or 541-779-7000 (for Seniors)
- 225 W Main Medford 97501
- Hours M-Fri 8:30am-5pm, closed 12-1
Legal Document Center
Legal Services are available (including a Notary Public) and downloadable do-it-yourself kits for legal forms for many legal issues, and a host of other documents for $8 per form, or a sliding scale for those with financial hardship.
- http://www.legaldocumentcenter.biz/
- 541-773-8813
- 1017 N Riverside Ave Suite 106 Medford OR 97501
- Hours M-Fri 9:30am-5pm
Oregon Consumer Justice Department
Online legal advocacy for contractor/dealer fraud issues—such as changing price on a home after a contract has been signed, or abandoning the jobsite.
Oregon Law Center
Oregon Law Center (OLC) provides free legal help to people struggling to make ends meet on matters related to their homes, livelihoods, medical care and physical safety against domestic violence.
- http://oregonlawcenter.org/
- 541-476-1058
- 424 NW 6th St # 102, Grants Pass, OR 97526
- Hours M-F 9am-5pm
Attorney Referral Service
Online referral request & modest means program available. $30 initial consult.
- https://www.osbar.org/public/ris/
- 800-452-7636
- Hours 24/7 (online referral service)
Oregon Disaster Legal Services
Fire survivors have had good results with legal advocacy from ODLS.
Legal Shield
Monthly subscription service to give access to a team of lawyers for various issues.
INSURANCE
Wildfire Insurance Resources
State assistance for wildfire related insurance claims.
United Policyholders
Helps to advocate for fire survivors who experience difficulty with their insurance claim.
- www.uphelp.org
- Email: or
ADDICTION
Addictions Recovery Center (ARC)
ARC is a walk-in Clinic offering a wide range of services including Detox, Substance and Gambling Addiction Counseling, Medication, Services, and Domestic Abuse Awareness. Their services can be paid out-of-pocket though scholarships are available to individuals in need.
- http://addictionsrecovery.org/
- 541-779-1282 1025
- E. Main St Medford OR 97504
- Hours M-Fri 8am-3pm
Alcoholics Anonymous, Medford
Free Addiction Recovery Resource Hub for the Rogue Valley
- http://www.medfordareaaa.org/meetings/
- 541-732-1850
- 110 E 6th St Medford, OR 97501
- Hours M-Sat 9am-4pm
Allied Health
Opioid addiction recovery support open to both OHP and private insurance.
- https://www.medfordctc.com/
- 541-705-2258
- 777 Murphy Rd Medford, OR 97504
- Hours M-F 5am-11:30am
Kolpia Counseling
Addiction recovery support accepting OHP, Medicaid, and private insurance.
- www.kolpiacounseling.com
- 541-482-1718
- 607 Siskiyou Blvd Ashland OR 97520
- Hours M-Fri 9am-5pm
OnTrack Recovery Services
OnTrack is accepting new clients for addiction recovery with flexible, needs-based payment plans.
- https://ontrackroguevalley.org/
- 541-772-1777
- 300 W Main St, Medford, OR 97501
- Hours M-Sun 8am-9pm
Options for Southern Oregon (Recovery Program)
Options provides addictions counseling, with bi-lingual/bi-cultural services also available. Individuals of all ages are accepted with OHP, private insurance, or an income-based sliding scale for those without insurance.
- http://www.optionsonline.org/
- 541-476-2373
- 200 Beatty St, Medford
- Hours M-Fri 9am-5pm
DOMESTIC VIOLENCE/FAMILY SUPPORT
Community Works
Community Works’ Dunn House Project is a free safe place for anyone to stay while learning about options and making a longer-term plan for safety while escaping domestic or sexual violence.
- https://www.community-works.org/need-safe-housing/
- (541)779-4357
- 201 W Main St # 2B, Medford, OR 97501
- Hours M-Fri 8:30-5:00
Family Nurturing Center
Domestic violence recovery support, family & parent education, child development support, preschool.
- www.familynurturingcenter.org
- (541) 779-5242
- 212 N Oakdale Ave, Medford, OR 97501
- Hours M-Fri 9-5
Maslow Project
Family support center helping low-income & at-risk youth and families with counseling, meals, school support, and more.
- www.maslowproject.com
- (541) 608-6868
- 500 Monroe St, Medford, OR 97501
- Hours M-Fri 10-5
BUSINESS SUPPORT
IDA (Individual Development Account) Grants
Matching funds grant for small business, down payment assistance, or college tuition. Program closed until Fall of 2022.
DOCUMENT REPLACEMENT
A Street Print & Parcel
Free notary for fire survivors.
- www.astreetcopy.com
- 541-552-0505
- 258 A St. #1, Ashland OR 97520
- Hours 10-5 M-F
Oregon Health Authority
Replacement certificates; discount for fire survivors – Birth, death, marriage, domestic partnership, divorce certificates.
- www.oregon.gov/oha/PH/Birthdeathcertificates
- 888-896-4988
SSA
Replacement social security card
- www.ssa.gov
- 800-772-1213
OTHER
Help Now! Advocacy Center
Free Legal Aid and Advocacy specializing in dispute resolution with businesses, governmental agencies or other individuals. Utility shut-off negotiation. Disability benefit assistance. Goodwill vouchers available. Walk-ins Mon-Wed, or call for an appointment
- http://www.helpnowadvocacy.org/
- 541-732-1911
- 33 N Central Ave St 317, Medford 97501
- Hours M, Wed & Th 10am-4pm